Kriptomat, the most user-friendly government-regulated European cryptocurrency exchange is looking for a new colleague to join us in the role of
Customer Success Agent (Greek Speaker)
(remote role based in South-Eastern Europe)
Do you speak Greek?
Would you like to teach the world about cryptocurrencies? Have you got a track record of providing the best customer support? Are you also an anti-fraud enthusiast?
Then, please read on!
Who are we?
Kriptomat is a fintech company headquartered in Tallinn, Estonia. Ever since we got founded in February 2018, we have been growing and providing an unparalleled service to our clients. We are working tirelessly to ensure everyday people can purchase, store, send, and receive cryptocurrencies effortlessly. This movement has just begun, and we look forward to providing our crypto community with outstanding solutions for many years to come.
Find out more about us from our CEO:
What is this role about?
You will be on a mission to create and deliver the best customer support, essential for our clients’ satisfaction and loyalty. You will be the person that is making sure that our customers are happy and well-tended as they are entrusting us with their hard-earned money. Ultimately, you will be taking responsibility for our customer support effectiveness, making sure that we build healthy relationships with our clients even when there is a problem.
In this role you will be:
We are looking for someone who:
Ideal, but not a must:
While this is the experience/qualifications we would love our Customer Success Agent to have, we are also open to consider applications of those who do not fully meet the listed criteria. If this role interests and excites you, but you don't have all the experience/qualifications listed above - please apply and tell us about that in your cover letter.
What do we offer?